Changelly — Privacy

Information Collection

We collect personal information that you voluntarily provide when using our services, including email addresses and transaction details. Automatically collected data may include IP addresses, browser types, and device identifiers.

Usage of Data

Collected data is used to operate, maintain, and improve our services, to swap exchange process transactions, and to respond to user inquiries. We may also use information to detect and prevent fraudulent or abusive activity.

Cookies

Our website uses cookies and similar technologies to remember user preferences and analyze site traffic. Users can disable cookies through their browser settings, though some features may not function properly without them.

Third-Party Sharing

We do not sell personal information to third parties. Limited data may be shared with service providers, compliance partners, or legal authorities when required to complete transactions or meet regulatory obligations.

Data Security

We employ industry-standard encryption, access controls, and secure server infrastructure to protect user information. While no system is completely immune to risk, we continually review and update our security practices.

User Rights

Users may request access to, correction of, or deletion of their personal information by contacting our support team. We honor applicable rights under relevant data protection regulations, including GDPR where appropriate.

Policy Updates

This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. Material changes will be communicated through the website or by email where appropriate.

Contact Information

For questions about this policy or to exercise your privacy rights, please contact our data protection team through the official support channels listed on our website.